The Cybele website is an online platform that operates from the internet address www.artcybele.com and www.artcybele.gr.
Please read carefully the following terms & conditions that govern the use of this website before placing any orders. All orders, deliveries and services are exclusively governed by the terms & conditions set out below.
SECTION 1. ELIGIBILITY TO PURCHASE
To be able to purchase an item through this website:
You are required to provide personal details.
You warrant that the personal information you provide is both accurate and true.
You warrant that you are at least 18 years old.
You warrant that you are the holder of a valid credit/debit card.
SECTION 2. MAKING A PURCHASE
Items offered in this website are for sale for the price stated herein. A purchase contract between you and “Cybele” becomes effective only after you submit your order and your order has been accepted by us.
After completing your order processes, you will receive an email from us confirming your order. Please note that this email does not constitute acceptance of your order. We will confirm such acceptance by sending you an email that confirms that products are ready to dispatch along with the official order.
SECTION 3. PRICING
Prices shown on the website are in Euros(€) and are inclusive of Value Added Tax (VAT). If your card is not charged in Euros but in other currencies then you will be charged in accordance with the exchange rate of the day your card issuer proceeds with the transaction. Please note that the prices on this website do not include delivery costs, a sum that will be added to the total amount due upon completion of your order. Please refer for more information to our Shipping Information section.
SECTION 4. PAYMENT
We take good care that the payment methods through this website are secured.
Payment can be made by PayPal, Bank transfer or Cash on delivery. Your card company may undertake a security check in order to confirm the identity of the person placing the order.
In case your card company refuses or does not authorize the payment, then we are not liable for any delay or even non-delivery.
We accept Cash on Delivery only for deliveries within Greece with a delivery flat rate of nine (9) Euros (€) (5€ shipping cost & 4€ Cash On Delivery fee).
SECTION 5. DELIVERY and INSURANCE
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. Our delivery service is carried out by ELTA Courier.
Estimated delivery times are to be used a guide only and commence from the dispatch date.
We are not responsible for any delay caused by relevant custom authorities.
Please check the package is not damaged before signing.
SECTION 6. TAX AND CUSTOMS
Delivery within the E.U. is not subject to duties or additional taxes. However, if you are a customer from a non E.U. country, you might be asked to pay further duties at customs control.
SECTION 7. SHIPPING INFORMATION
Shipping within Greece is carried out by ELTA and a flat rate of five (5) Euros is applied for shipping services with every order. Estimated delivery time is a 10 day period, and is used as a guide only.
Our delivery time starts from the moment an order is accepted (clearance of payment) and includes a 24 hour period where your items will be processed and dispatched by our warehouse.
Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
SECTION 8. CANCELING AN ORDER
You have the right to cancel your order with us provided you give us written notice up until 7 working days from the day you have received you order. We will only accept cancellations provided that all items returned to us are unused. We will not accept any items that are damaged or soiled in any way.
SECTION 9. RETURNS AND EXCHANGES
You may return the items delivered to you within 7 days upon receipt of your purchase, by return shipment without stating any reason. Note that all shipping return costs are to be paid solely by the costumer. In such a case you will receive a refund equal to the value of the product returned.
All items should be return to us unused and with their tags attached. We will not accept any items that are damaged or soiled and we may send them back to you and/or a refund will be refused.
SECTION 10. AMENDMENTS
Terms & Conditions may be modified from time to time. You will be subject to the Terms & Conditions in force at the time you place an order with us.
SECTION 11. GOVERNING LAW AND JURISDICTION
All legal disputes arising out of or in connection with purchasing through www.artcybele.com shall be governed exclusively by Greek law (EU law) and shall be subject to the competent authority of the courts of Greece.